Welcome to DC Solutions (Domestic & Commercial Solutions LTD). By using our services and accessing our website (dcsolutions92.co.uk), you agree to abide by these Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using our website and services, you acknowledge and agree to these Terms & Conditions. If you do not agree with any part of these terms, you must refrain from using our services.

2. Services Offered

DC Solutions provides professional cleaning services, including but not limited to domestic and commercial cleaning. Service availability and scheduling are subject to prior bookings and geographic limitations within the UK.

3. Booking and Payments

• Booking Confirmation: Bookings can be made via phone, email, or our website. A confirmation email or call will be provided upon successful booking.
• Payments: Payments must be made upon completion of services or as per the agreed terms during booking. We accept bank transfers, credit/debit cards, or other methods agreed upon.
• Cancellations: Cancellations must be made at least 24 hours in advance to avoid charges. Last-minute cancellations may incur a fee.

4. User Responsibilities

• Provide accurate and complete information when booking services.
• Ensure safe and secure access to the premises for our staff.
• Remove or secure valuable items before our team arrives. DC Solutions is not liable for damages or loss to unsecured items.

5. Service Guarantee

We strive to provide the highest quality cleaning services. If you are unsatisfied with our work, please notify us within 24 hours, and we will address the issue promptly.

6. Limitations of Liability

• DC Solutions is not liable for damages caused by pre-existing conditions or wear and tear of property or items.
• While we take all necessary precautions, we are not responsible for damages resulting from unforeseeable circumstances, such as accidents or natural disasters.
• We do not guarantee results for stains or damages that require specialized treatment beyond the scope of our services.

7. Intellectual Property

All content on dcsolutions92.co.uk, including text, images, and logos, is the property of DC Solutions and is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.

8. Privacy Policy

Your personal data is handled according to our Privacy Policy, which you can access here. By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy.

9. Third-Party Links

Our website may include links to external websites. DC Solutions is not responsible for the content or practices of third-party websites.

10. Termination of Services

We reserve the right to refuse or terminate services if these Terms & Conditions are violated or in circumstances that may pose risks to our staff or operations.

11. Modifications to Terms

DC Solutions reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective upon posting on our website. It is your responsibility to review the terms periodically.

12. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms shall be resolved in the courts of the UK.

13. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

• Phone: 03031234500
• Email: service@dcsolutions92.co.uk
• Address: 59a Colchester Avenue, London, E12 5LF